Data Protection
Saumer Mental Health GmbH
(As of June 26, 2023)
In accordance with our privacy policy, we inform our customers and visitors to our website about the collection and processing of personal data by us. Personal data refers to any information relating to an identified or identifiable natural person, such as names, addresses, email addresses, and also user behavior. We place great importance on the protection of your personal data.
We always process your personal data in accordance with the relevant data protection regulations of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
1. Who is responsible for data processing?
Saumer Mental Health GmbH
Registration number:
FN 597992 a
Johannesstraße 25 2371 Hinterbrühl
Phone:
+43 699 17 24 10 78
Email:
You can contact our data protection officer at:
Saumer Mental Health GmbH Data Protection Officer Johannesstraße 25 2371 Hinterbrühl Email: office@saumer.at
If you have any questions or concerns regarding data protection or if you wish to exercise your rights regarding your data, please contact our data protection officer at office@saumer.at.
2. Usage of our Website
During an informative visit to our website, where you neither register nor provide us with any other information, we only collect the personal data that your browser transmits to our server.
General: When you visit our website, your browser sends data to our web servers. These data are processed by our web servers and automatically stored in log files.
Purpose: The processing of your data is necessary to provide you with our website. The storage in log files is necessary to ensure the security and functionality of our website.
Data categories: Technical data (IP address, HTTP header fields).
Legal basis: Providing a secure and functional website is our legitimate business interest. Therefore, the processing is carried out in accordance with Art. 6(1)(f) of the GDPR.
Storage duration: The log files are automatically deleted after 30 days. However, if we need the log files for a longer period (e.g., due to a specific security incident), this storage duration may be extended.
Recipients / Categories of recipients: Data processors (IT service provider: Xweb OG).
3. Inquires
General: You can contact us directly through the online contact forms for inquiries about our company, products, and services. You can also reach us by mail, email, or telephone.
Purpose: We process your data to handle your inquiry.
Data categories: Personal data (salutation, first and last name); contact information (address, phone number, email address); data related to your inquiry (content of the inquiry, date and time of the inquiry).
Legal basis: Processing customer inquiries is our legitimate business interest. Therefore, the processing is carried out in accordance with Art. 6(1)(f) of the GDPR.
Storage duration: We store your data for as long as necessary to handle your inquiry or as required by law.
Recipients / Categories of recipients: Data processors (IT service provider: Xweb OG).
4. Webanalysis
General: We collect data about the usage of our website.
With this data, we create statistics to analyze user behavior on our website.
Purpose: Web analytics enables us to evaluate the usage of our website and tailor it to the wishes and needs of the users.
Data categories: Technical data (IP address, HTTP header fields, etc.); usage data (pages visited, duration of visit, clicks, etc.).
Legal basis: We process your data for web analytics only if you have given your consent (in accordance with Art. 6(1)(a) of the GDPR). You can revoke your consent at any time (see point 8.3 below).
Storage duration: Your data will be automatically deleted after 14 months.
Recipients / Categories of recipients: Data processors (Google Ireland Limited; Google LLC [USA]).
5. Usage of Cookies
On our website, we use cookies to ensure the functionality of our website and to analyze the usage of our website
5.1. Functioning of the Webseite
The following cookies are necessary to ensure the functionality of our website:
Name of the cookie: _secure_session_id Purpose:
Communication with the webshop for login Storage duration: 1 day
Name of the cookie: _tracking_consent Purpose:
Stores selected tracking settings Storage duration: 1 day
Name of the cookie: dynamic_checkout_shown_on_cart Purpose:
Checkout of the shopping cart Storage duration: 40 minutes
Name of the cookie: shopify_pay_redirect Purpose:
Redirection to payment service providers Storage duration: 1 hour
5.2. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies that enable an analysis of your use of the website. The information collected through cookies about your use of this website is usually transmitted to and stored on a server of Google in the United States. However, your IP address is truncated by Google within member states of the EU/EEA before being transmitted. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
For more information on the terms of use and data protection, please visit https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/technologies/partner-sites?hl=de.
Google Analytics uses the following cookies:
Name of the cookie: _ga Purpose: Stores a unique user ID. Storage duration: 2 years
Name of the cookie: _gat Purpose: Rate limiting of requests. Storage duration: 1 minute
Name of the cookie: _gid Purpose: Stores a unique user ID. Storage duration: 24 hours
Furthermore, you can prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Furthermore, you can prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Please note that you can also configure your browser to notify you when cookies are being set. You can choose to accept or reject cookies on a case-by-case basis or block them altogether for certain cases or in general. The process for managing cookie settings varies in different browsers. You can find instructions on how to change your cookie settings in the help menu of your browser. Additionally, you can delete stored cookies at any time through your browser settings.
Please note that if you choose to reject cookies, the functionality of our website may be limited.
6. Use of Facebook Social Plugins
Our website uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by a Facebook logo or the phrase "Facebook Social Plugin". When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website. By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can associate your visit with your Facebook account. If you interact with the plugins, for example by clicking the "Like" button or leaving a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. Please refer to Facebook's privacy policy for the purpose and scope of data collection, as well as the further processing and use of the data by Facebook, and your rights and privacy settings. We would like to point out that as the provider of the website, we have no knowledge of the content of the transmitted data or its use by Facebook. If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.
7. International data transfer
The complexity of current data processing operations requires us to engage service providers to process your data. Some of these service providers are located outside the EU or the EEA, including countries where the European Commission has not issued an adequacy decision, such as the United States. In these countries, there may not be a level of data protection that corresponds to EU standards. For example, the processing of personal data by law enforcement authorities may not be limited to what is strictly necessary, and individuals may have limited legal remedies. However, we always ensure that the European level of data protection and European data security standards are maintained. If you would like more information about how and to what extent we disclose your data to service providers and the safeguards we have implemented, please contact us using the contact information provided above.
8. Disclosure of data to supervisory authorities and courts as well as to other third parties.
We are subject to a variety of legal regulations. It may be necessary for us to disclose your personal data to authorities or courts in response to their requests. We only comply with such requests if we are legally obligated to do so. In all such cases, we ensure that the legal requirements are met and that the protection of your data is preserved
9. Data security
For security reasons and to protect personal data and other confidential content (e.g., orders or inquiries made to us), our website uses SSL or TLS encryption. You can recognize whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
We employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological advancements.
10. Rights of the Data Subject and Complaint Procedure
You have the right to access, rectify, erase, restrict, and transfer your personal data, as well as the right to object. If the processing of your data is based on your consent, you can withdraw your consent at any time (please contact the contact details provided under 1.).
If you believe that the processing of your data violates data protection laws or that your data protection rights have been infringed in any other way, you can file a complaint with the supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna.